We are now one company: Beacon Health Options. We have one approach and one goal. The day-to-day operations for providers, clients and members, however, remain unchanged for now.
Please continue to work with each company as appropriate to address your questions and issues.
Beacon Health Strategies
200 State Street
Boston, MA 02109
Beacon Health Options (formerly Psychcare)
10200 Sunset Drive
Miami, FL 33173
Beacon Health Options (formerly Psychcare) Provider Relations
Beacon Health Strategies Provider Relations
Electronic Data Interchange
Beacon Health Options (formerly ValueOptions)
240 Corporate Blvd
Norfolk, VA 23502
Member Services -For members (employees or their beneficiaries) who enroll in a Beacon Health Options-sponsored mental health benefit plan or employee assistance plan through your employer, please contact us by calling the toll-free number provided to you by your employer.
National Provider Services Line
Electronic Claims Submission/EDI Helpdesk
Hours: 8 a.m. to 6 p.m.
Beacon Health Options’ Online Client Service
Amy Sheyer, Assistant Vice President, External Relations
Report Fraud, Waste and Abuse
Safe to Say Compliance & Ethics Hotline: 888-293-3027