Employee Assistance Program (EAP)

Personal challenges rarely stay at home, and can overwhelm your employees and impact their productivity and well-being. Beacon’s award-winning Employee Assistance Program (EAP) helps employees and their family members cope with life’s toughest obstacles and issues of daily living. Our EAP currently serves 14.5 million lives in the United States, and more than 1 million additional lives in 80 countries across the globe.

The Beacon Health Options Solution

We deliver vital support and information to your employees, seamlessly integrating with your benefit and wellness programs to promote solutions to everyday life challenges. Our EAP aligns with your organization’s culture and strategy, delivering beneficial assistance to your employees and results to you.

Our EAP provides confidential, professional counseling, education and referral services for participants and their families, for a variety of issues, such as:

  • Marital, family and other relationship issues
  • Financial and legal problems
  • Alcohol or substance use concerns
  • Grief and loss
  • Balancing work and family
  • Career transitions and work-related concerns
  • Personal growth and development

Focused on assessment and problem solving, brief EAP consultation resolves most of these issues. However, when more intensive or long-term treatment is indicated, our master’s level, trained EAP clinicians provide a complete assessment of issues and refer participants to the most appropriate resource based on their individual needs or concerns. Resources can include medical, mental health/substance use disorder benefits and/or affordable or no-cost community organizations and self-help groups.

Partnering with You

We partner with your organization to maximize the health and productivity of your workforce by integrating our services with your organization’s existing goals and initiatives.

We anticipate issues, develop programs and design policies to suit your organizational culture and needs. Employer support services include:

  • Program orientation and promotion
  • Unlimited management consultations and support
  • Expert, responsive account management
  • Monthly, meaningful communication materials
  • Comprehensive reporting and dashboards

Cutting Edge Reporting and Analytics

Our comprehensive reporting package leverages our substantial investment in data warehousing technology as well as our migration to a single information technology platform to provide meaningful, real-time reporting to our clients.

Additional Services to Enhance the EAP

We offer a number of additional services to expand the reach and coverage provided by the EAP:

  • Global EAP
  • My Secure Advantage Financial Coaching
  • Fitness for Duty Assessments
  • Substance Abuse Professional Services
  • Threat of Violence Consultation
  • LifeSpeak On-Demand Training
  • Career Assistance

A Legacy of Results

With over 30 years of experience, Beacon is the national leader in providing EAP services across every type of employer organization. Our EAP services have addressed and improved workplace concerns, such as lost productivity, absenteeism, and presenteeism.

We are experts in designing and implementing customized programs that combine proven best practices and innovative EAP service delivery. These efforts improve not only employee health and wellness; but also the fiscal health of your organization. Our EAP supports businesses and employees in key areas to:

  • Increase employee productivity, job satisfaction and morale
  • Reduce employee stress, absenteeism, costly turnover and health care expenses
  • Promote healthy living skills for employees and their families
  • Attract and retain a skilled workforce