Beacon Behavioral: Mental Health and Substance Use Disorder Solutions

Beacon Helps Solve the Country’s Most Complex Behavioral Health Challenges.

Nearly 45 Million Adults are Affected by Mental Illness

According to the National Institute of Mental Health, about one in five adults lives with a mental illness; 4.2% of U.S. adults have a serious mental illness. Illicit drug use increased from 8.3% of the population in 2002 to 9.4% in 2013, with heroin use up by 147% since 2007. At the same time, behavioral health provider shortages are worsening, while the demand for high-quality mental health and substance use disorder (MHSUD) solutions continues to increase.

Focusing on Prevention, Recovery, and Resiliency

Beacon provides proven MHSUD solutions that help solve our clients’ most urgent and complex mental health challenges. Beacon provides linkage among providers, support organizations, policymakers, state agencies, and others to drive innovation and best practices. This way, we promote a more coordinated system of care, focusing on integration to help close service gaps.

Beacon’s MHSUD solution meets the unique needs of employers, health plans, and state agencies by:

  • Applying our clinical expertise. Beacon delivers a singular behavioral health focus through our staff clinicians and broad provider network. Using advanced informatics and reporting, we identify high-risk members early and apply meaningful interventions before their MHSUD issues worsen.
  • Expanding access to specialty behavioral health care. Working with health care partners and providers, our programs address a wide range of behavioral health issues—from emerging concerns to complex conditions that put the member at risk for adverse outcomes. Further, we develop clinical pathways to help close gaps in care and expand access to specialty services such as autism services, opioid use disorder treatment, medication management, and long-term services and supports. We also use digital solutions, such as telehealth, to expand access and sustain engagement in treatment.
  • Providing clinical, administrative, and financial value. Beacon’s longstanding, nationwide experience enables us to address the challenges of access, rising costs, and increasing quality expectations. Through our evidence-based utilization and quality management programs, we ensure services are delivered in the most clinically appropriate and cost-effective manner, we analyze trends to improve health outcomes, and we identify system-of-care improvements.

Specialized Clinical Support Reduces ER Visits and Improves Total Health

One Beacon program, provided in partnership with a health plan client, focused on highest-risk members with severe mental illness. Provider-based Intensive Care Coordination clinicians, with technical assistance from Beacon, provided whole-health care coordination. First-year results indicated a 60% reduction in ER visits
and a 34% reduction in inpatient admissions. Surveyed participants reported an 80% level of increased confidence in talking with providers about health issues and 73% reported being able to accomplish more at home or work.