Newsletter Archive

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July 2012 Newsletter

Treating Prescription Drug Addiction; Online Recredentialing Application on ProviderConnect; The ValueOptions Great Lakes Engagement Center Annual Quality Newsletter; Important Message for Facilities; Are You Familiar with Provider Pulse?; ICD-10; ValueOptions Needs Your Help! Send E-mail Addresses, Fax Number & Phone Number Updates; Giving Value Back to the Provider Webinar Series

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June 2012 Newsletter

United States Coast Guard Selects ValueOptions to Facilitate Employee Assistance Program Services; Important Message for Facilities; June is Employee Wellness Month – Lifestyle Changes Offer Many Mental Health Benefits; Federal Mental Health Parity Reminder; ValueOptions Health Alert; Are You Familiar with Provider Pulse?; New Provider Leave of Absence/Out-of-Office Notification Form; Giving Value Back to the Provider Webinar Series

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May 2012 Newsletter

May is Mental Health Month — Depression Resources and Support to Share with Members; OIG HEAT Offers Trainings Specific to Providers; Are You Familiar with Provider Pulse?; 2011 Provider Satisfaction Survey Highlights; Payformance Corporation Now PaySpan, Inc.; ICD-10; Giving Value Back to the Provider Webinar Series

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April 2012 Newsletter

Military OneSource Providers – Non-Medical Counseling; Important Information Regarding the Former Great-West Healthcare, Now Cigna, Mental Health and Substance Abuse Benefits; ValueOptions Needs Your Help – Send E-mail, Address, Fax Number, and Phone Number updates; Are You Familiar with Provider Pulse?; Provider Awareness – ValueOptions Secure E-Mail Procedures; Providers Out-of-Office Coverage and Leave of Absences; Giving Value Back to the Provider Webinar Series; Online Re-Credentialing Application Available on ProviderConnect

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March 2012 Newsletter

NCQA Awards Full Accreditation to the ValueOptions New York City Engagement Center; ValueOptions’ Great Lakes Engagement Center Receives Michigan Association of Health Plans’ Pinnacle Award; Important Information Regarding the Former Great-West Healthcare, Now Cigna, Mental Health and Substance Abuse Benefits; Updated HIPAA 5010 Information; ValueOptions Needs Your Help – Send E-mail, Address, Fax Number, and Phone Number updates; Are You Familiar with Provider Pulse?; EmblemHealth Behavioral Health Services Program Transition Benefit; ValueOptions and Military OneSource; Giving Value Back to the Provider Webinar Series; Important Online Re-Credentialing Information Regarding Supporting Documentation; Online Re-Credentialing Application Available on ProviderConnect

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February 2012 Newsletter

Achieve Solutions Ranks Among the Nation’s Best Online Health Care Sites; ValueOptions North Carolina Engagement Center Commercial Division Key Updates; The Changing Behavioral Health Landscape; Centers for Medicare & Medicaid Services (CMS) Identity Theft Victim Validation/Remediation Initiative; 1099 Questions?; Updated HIPAA 5010 Information; Important Document Changes ORF 1 & ORF 2; Office of Inspector General (OIG) Compliance Training Videos; ValueOptions Needs Your Help – Send E-mail, Address, Fax Number, and Phone Number updates; Are You Familiar with Provider Pulse?; EmblemHealth Behavioral Health Services Program Go Live – January 1, 2012; ValueOptions and Military OneSource; Giving Value Back to the Provider Webinar Series; Did You Miss Any 2011 Webinars?; Changes to ValueOptions Facility Credentialing Criteria; Important Online Re-Credentialing Information Regarding Supporting Documentation; Online Re-Credentialing Application Available on ProviderConnect

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January 2012 Newsletter

Clinical Practice Guidelines; Appointment Wait Time Standards; Confidentiality; Member Rights and Responsibilities; Learn More about the Utilization Management Program; The Changing Behavioral Health Landscape; Are you using PaySpan Health?; Updated HIPAA 5010 Information; EmblemHealth Behavioral Health Services Contract Award effective January 1, 2012; ValueOptions and Military OneSource; Important Document Changes ORF 1 & ORF 2; Important Regional Provider E-mail Address Changes; ValueOptions Needs Your Help — Send E-mail, Address, Fax Number, and Phone Number updates; ValueOptions Introduces Provider Pulse; Important Online Re-Credentialing Information Regarding Supporting Documentation; Online Re-Credentialing Application Available on ProviderConnect; New ProviderConnect Password Requirements; EAP Providers – How to Submit the CAF in ProviderConnect

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December 2011 Newsletter

Federal Mental Health Parity – Reminder on Outpatient Management; Announcement- EmblemHealth Behavioral Health Services Contract Award effective January 1, 2012; ValueOptions and Military OneSource; Giving Value Back to the Provider Webinar Series; Are You Using PaySpan Health?; Do you need HIPAA information?; Appointment Availability Standards; Nike, Inc Benefit Plan Changes; Senior Whole Health New York is Expanding; Provider Guide to Utilization Review with ValueOptions; Reminder for New York City Providers; Important Regional Provider E-mail Address Changes; ValueOptions Needs Your Help – Send E-mail, Address, Fax Number, and Phone Number updates; ValueOptions Introduces Provider Pulse; Important Online Re-Credentialing Information Regarding Supporting Documentation; Online Re-Credentialing Application Available on ProviderConnect; Important Document Changes – ORF 1 & ORF 2

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November 2011 Newsletter

Have you checked out our redesigned website at www.valueoptions.com; ValueOptions Health Alert; Giving value back to the provider Webinar Series; Are you using Payspan Health?; Do you need HIPAA 5010 information?; Announcement- EmblemHealth Behavioral Health Services Contract Award effective January 1, 2012; ValueOptions Great Lake Engagement Center Key Updates

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September/October 2011 Newsletter

ValueOptions® is Now On Twitter, Facebook and LinkedIn; Regional Provider E-Mail Address Changes; ValueOptions® and Military OneSource; ValueOptions® to Provide EAP Services for Stanford Hospital and Clinics & Lucile Packard Children’s Hospital; Giving Value Back to the Provider Webinar Series; Emblem Health Behavioral Service Contract Award; ValueOptions® of California — Language Assistance Program; Provider E-Mail, Fax & Phone Number Updates; ValueOptions® Introduces Provider Pulse;Online Re-Credentialing — Supporting Documentation; Online Re-Credentialing Application on ProviderConnect; Great Lakes Engagement Center Provider Satisfaction; Are You Using PaySpan Health?; Do You Need HIPAA 5010 Information?

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August 2011 Newsletter

Announcement -EmblemHealth Behavioral Services Contract Award; Giving Value Back to the Provider Webinar Series; Do You Need HIPAA 5010 Information?;New ProviderConnect Feature Authorization Application Drafts; ValueOptions Needs Your Help! – Send e-Mail Address, Fax Number and Phone Number Updates; ValueOptions Introduces Provider Pulse; Online Recredentialing Application Available on ProviderConnect; ProviderConnect Important Tip; Health Care Notification Network (HCNN)-Register Today!

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July 2011 Newsletter

ProviderConnect – A New Feature For Online Authorization Requests; Giving Value Back to the Provider Webinar Series; Do You Need HIPAA 5010 Information?; On Track Outcomes Program – Webinars; ValueOptions Needs Your Help! – Send e-Mail Address, Fax Number and Phone Number Updates; ValueOptions Introduces Provider Pulse; Online Re-Credentialing Application Available on ProviderConnect; Attention EmblemHealth/GHI Providers; Federal Mental Health Parity Reminder – Requests for Medical Records; New York City Engagement Center Presents The First Edition of “Quality Corner” For Providers Serving EmblemHealth/GHI Members