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Beacon Health Options
  • Who We Are
    • Executive Leadership
    • Our Values
    • News
    • Accreditation
    • Awards
    • Supplier Diversity Program
    • Thought Leadership
  • Members
    • Beacon Health Strategies Members
    • Beacon Health Options (formerly ValueOptions) Members
    • Find a Provider
    • Member Health Tools
  • Brokers
    • Brokers Home
    • Request More Info
    • Broker Resources
  • Providers
    • Network Specific Information
    • Provider Resources
      • Provider Dashboard
      • Provider Handbook
      • Provider Newsletter
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As a reminder, please ensure that you have completed your required Cultural Competency training. If you are a Practitioner, please visit CAQH, update your information, and attest that it is accurate. Provider Groups and Facilities may visit our provider portal or call our National Provider Service Line at 800-397-1630 to share your individual provider information.
Home / Providers

Providers

Our mission and values guide the way we treat our providers, members and each other. They are at the heart of all we do.

Beacon Health Options serves more than 40 million people across all 50 states. We welcome your continued commitment to participate in our network and encourage new providers to join us in our mission to help people live their lives to the fullest potential.

CENTERED AROUND YOU AND YOUR PATIENTS
A better quality of life for patients starts with you, the providers at the core of their health care delivery. Our streamlined care and reporting solutions save you time and energy so you can put the focus back on your patients.


Beacon provides clinical staff coverage 24 hours/day, 7 days/week, 365 days/year to respond to all member and provider calls, including emergent, urgent and routine calls.

All of Beacon’s UM decisions are based on Beacon’s Level of Care criteria (medical necessity). Financial incentives based on the number of adverse determinations or denial of payments by any individual involved in UM decision making is prohibited.

Informing Members of Their Rights
In addition to providing a posted statement of Member rights, Providers are also required to:

  • Distribute and review a written copy Member Rights and Responsibilities at the initiation of every new treatment episode and include in the Member’s medical record documentation of this review.
  • Inform Members that Beacon does not restrict the ability of contracted Providers to communicate openly with Members regarding all treatment options available to them including medication treatment regardless of benefit coverage limitations.
  • Inform Members that Beacon does not offer any financial incentives to its contracted Provider community for limiting, denying, or not delivering medically necessary treatment to members.
  • Inform Members that clinicians working at Beacon do not receive any financial incentives to limit or deny any medically necessary care.

Providers

  • Network Specific Information
  • Provider Resources
    • Provider Dashboard
    • Provider Handbook
    • Provider Newsletter
    • Medical Necessity Criteria
    • Clinical Practice Guidelines
    • Forms
    • Important Tools
    • Trainings
    • EAP
  • Provider Portal
    • Login
    • Availity
    • ProviderConnect
    • eServices
  • PCP Toolkit
  • Join Our Network
  • Contact Us
  • “More than 4,500 employees nationally, serving more than 40 million people.”

  • “Over 260 clients, including employers, Fortune 500 companies, health plans, and state and local governments.”

Contact Us

Beacon Health Options
200 State Street
Boston, MA 02109
Tel: 888-204-5581
Fax: 781-994-7600

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