Availity Essentials Provider Resources

Availity Essentials is a secure, one-stop, self-service claims portal.

Beginning on March 1, 2022, Availity Essentials becomes the preferred multi-payer portal of choice for submitting the following transactions to Beacon Health Options:

  • Claim Submissions (Direct Data Entry Professional and Facility Claims) applications or EDI using the Availity EDI Gateway
  • Eligibility & Benefits
  • Claim Status

Providers may continue to utilize ProviderConnect, eServices, and Payspan for their claims submission needs.

For additional information on the transition to Availity Essentials, check out the Beacon Health Options Provider FAQ document.

Provider Training

In February and March 2022, Availity hosted several Beacon provider and support staff training sessions. During these training sessions, Availity covered topics such as eligibility, benefits and claims submission.

To access a recording of the provider training, click here.

Provider Resources

Availity Client Services Phone Number: 1-800-282-4548
Hours: 8 a.m. to 8 p.m. ET, Monday through Friday

Availity website: https://www.availity.com/
Information You Will Find Here: Overview of the type of services provided, training and education

Availity Provider Portal: https://apps.availity.com/availity/web/public.elegant.login
Information You Will Find Here: Eligibility and benefits, claims status tracking, reporting and dashboards

How to register your provider organization with Availity : https://apps.availity.com/availity/Demos/Availity_Portal_Registration.pdf
Information You Will Find Here: A step-by-step guide on how to register your organization, including screenshots

Availity Reference Guide for New Users: https://www.availity.com/documents/Welcome_New_User.pdf
Information You Will Find Here: A list of action items to help you get started with your new Availity Essentials account

EDI Welcome App: https://apps.availity.com/web/welcome/#/
Information You Will Find Here: Information on how to submit EDI transactions in the system and how to sign up for Availity EDI Clearinghouse

Availity Training Resources: https://www.availity.com/training-and-education
Information You Will Find Here: Tools and topics that are relevant to providers, including eligibility, claims, and compliance

Availity Training Microsite: https://apps.availity.com/availity/Demos/LP_AP_GetStarted/index.html#/
Information You Will Find Here: Specific training for registered Availity Essentials users

Please note you must register your organization on Availity before you can access the Availity Training Microsite.