AT&T Specialty Networks

Beacon Health Options has developed specialty networks, such as the Preferred Provider Network (PPN), to provide improved access for AT&T members. Providers in these specialty networks provide rapid access for member appointments and are identified as engaging in activities that promote clinical effectiveness, member access to services, and member satisfaction.

Preferred Provider Network (PPN)

Important Documentation

Provider Training

Critical Access Network (CAN)

Important Documentation

Contact Information

Customer Service 800-554-6701 between 9 a.m. and 8 p.m. ET, Monday through Friday.
EDI Helpdesk 888-247-9311 between 8 a.m. and 6 p.m. ET, Monday through Friday or by email to e-supportservices@beaconhealthoptions.com.
Provider Relations email to texasservicecenter@beaconhealthoptions.com or contact the National Provider Services line at 800-397-1630 between 8 a.m. and 8 p.m. ET, Monday through Friday.