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Introduction

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The How-To Resources page lists video tutorials which help providers navigate and perform tasks needed in order to successfully do business with Beacon Health Options.

Disclaimer: Please note these tutorials cover ProviderConnect^SM functionality available for our national commercial contracts. ProviderConnect may look different and contain different and/or additional functionality based on individual network-specific contract need. Therefore some functions may not be available or may look different for your specific contract.

ProviderConnect

• How do I View a Member’s Eligibility?
• Submitting an Outpatient Authorization in ProviderConnect
• Submitting an Inpatient/HLOC Authorization in ProviderConnect
• Submitting a Concurrent (continued care) Inpatient/HLOC Authorization or Notification in ProviderConnect
• How do I Submit a Psych Testing Request?
• How to Search an Authorization in ProviderConnect
• How to View Authorization Letters in ProviderConnect
• Submitting a Claim through Direct Claim Submission in ProviderConnect
• Submitting a Batch Claim File in ProviderConnect
• How to Search a Claim in ProviderConnect
• Correcting a Claim in ProviderConnect
• View Provider Summary Vouchers in ProviderConnect
• Submitting an EAP Case Activity Form in ProviderConnect
• Updating Demographic Information on ProviderConnect

eServices

• Authorizations in eServices

Credentialing/Recredentialing

• CAQH^® Universal Provider Datasource^® Tutorial
• How do I Complete and Submit my Recredentialing Provider Data Sheet?

PaySpan

• How do I Register for PaySpan?