Yale New Haven Health System: Award-winning EAP Supports Workforce Resilience
A health delivery system experiences disruption every day—lives are saved and lives are lost. The stress on health care providers is unrelenting. To protect and support their workforce, Yale New Haven Health System (YNHHS) implemented a comprehensive EAP (branded as Employee and Family Resources or EFR) in late 2011 with Beacon. EFR focuses on prevention…