Horizon Behavioral Health℠

Changes to the Management of the Horizon Behavioral Health Program

New Information Posted: Changes to the Management of the Horizon Behavioral HealthSM Program

 New information related to the transition of the management of the Horizon Behavioral HealthSM Program, including:

  • Credentialing new behavioral health professionals and ancillary facilities on and after October 1, 2019.
  • Initiating/requesting updates to provider demographic information on and after October 1, 2019.
  • The medical necessity criteria that will be used to make utilization management determinations for behavioral health services beginning January 1, 2020.

Learn More

Newly Credentialed?

Quick Reference Guide for Horizon Behavioral health Providers (QRG)

Important Documentation

Forms and Other Links

Contact Information

  • Provider Relations, and Contracting Questions:
  • For Provider File Updates, Credentialing and Recredentialing: HorizonBlue.com/providershbh
  • Authorizations, Care Management, Complaints/Appeals, Claims, and/or General Inquiries:
    • (800) 626-2212 or (800) 991-5579 (for NJ State Health Benefits Program)
  • EDI Help Desk
    • (888) 247-9311 (8 a.m.–6 p.m. ET, Monday–Friday)
  • NaviNet

Archived Information

Horizon Archived Information