Kaiser Permanente of Northern California

In collaboration with Kaiser Permanente, Beacon provides an alternative resource for outpatient mental health services for Kaiser Permanente members in the Northern California region. This is intended to give Kaiser Permanente the capacity to provide temporary additional access for members in selected locations and who are referred to Beacon after triage by Kaiser Permanente of Northern California.

Important Documentation

Additional Resources

Contact Information

  • EAP – Please contact the Kaiser Permanente National EAP Provider Line 24/7 by calling 888-677-9993
  • Authorizations – Please visit ProviderConnect (preferred method) or contact us at 855-471-7005 between 8 a.m. and 8 p.m. ET, Monday through Friday.
  • Claims – Please visit ProviderConnect (preferred method) or contact us at 855-847-8347 between 8 a.m. to 5 p.m. ET, Monday through Friday.
  • ProviderConnect – Please contact our EDI Helpdesk at 888-247-9311 between 8 a.m.  and 6 p.m. ET, Monday through Friday or by email to
    e-supportservices@beaconhealthoptions.com