Providence Health Plan

Important Documentation

Claims Resources

Although paper claims are accepted, physicians, other health care professionals, and facilities are strongly encouraged to submit claims electronically. Electronic claim submissions can be made utilizing your current Clearinghouse or directly through the ProviderConnect portal on Beacon Health Options website.

Beacon currently accepts Payer ID ‘FHC &Affiliates’ and ‘BEACON963116116’. For support with Electronic claim submission, please reach out to our EDI Helpdesk 888-247-9311 from 8 a.m.-6 p.m. ET Monday through Friday.

For electronic claims submitted via a clearinghouse, refer directly to their website payer list.

https://providerportal.beaconhealthoptions.com/

Paper Claims Mailing Address:

Beacon Health Options
P.O Box 1850
Hicksville, New York 11802-1850

Contact Information

Providence Customer Service:

Authorizations, Member Benefits, Eligibility
Monday-Friday, 8 a.m.-5 p.m. PST

Main Customer Service numbers:

  • Medicare – 503-574-8000, 800-603-2340
  • All other LOBs others – 503-574-7500, 800-878-4445
  • Main Healthcare Service Medical Management 800-638-0449, option 5

Fax numbers:

  • BH PA – 503-574-8110  
  • BH CCR – 503-574-8192   

Provider Relations:

Credentialing and contracting
Monday-Friday, 8 a.m.-5 p.m. PST
phppr@beaconhealthoptions.com
National Provider Service Line 800-397-1630

Claims:

Claims payment questions
Monday-Friday, 8 a.m.-5p.m. PST
BH Claims – 503-574-8114
phppr@beaconhealthoptions.com

EDI Helpdesk:

ProviderConnect technical questions
888-247-9311 Monday-Friday, 8 a.m.-6 p.m. ET
e-supportservices@beaconhealthoptions.com