UniCare State Indemnity Plan

Beacon has entered into an agreement with the UniCare State Indemnity Plan (UniCare) to manage behavioral health and substance use benefits for UniCare members. This page includes information specific to the UniCare plan. For other general provider resources, visit the pages listed in the menu to the right.

Important Documentation

Claims Resources

Although paper claims are accepted, physicians, other health care professionals, and facilities are strongly encouraged to submit claims electronically. Effective 7/1/2018, submit claims directly to UniCare State Indemnity Plan.

For electronic claims submitted via clearinghouse or web-based transactions:

Paper Claims Mailing Address:
UniCare State Indemnity Plan
PO Box 9016
Andover, MA 01810-0916

Contact Information

Customer Service:  Credentialing and contracting
844-265-7592 Monday-Friday, 8 a.m.-6 p.m. ET
Provider Relations: Credentialing and contracting
844-265-7592 Monday-Friday, 8 a.m.-5 p.m. ET
provider.relations@beaconhealthoptions.com
UniCare e-Solutions: Claims questions
800-470-9630 Monday-Friday, 11 a.m.-7:30 p.m. ET
e-solutions.support@unicare.com
EDI Helpdesk: ProviderConnect technical questions
888-247-9311 Monday-Friday, 8 a.m.-6 p.m. ET
e-supportservices@beaconhealthoptions.com