UniCare State Indemnity Plan

Beacon has entered into an agreement with the UniCare State Indemnity Plan (UniCare) to manage behavioral health and substance use benefits for UniCare members. This page includes information specific to the UniCare plan. For other general provider resources, visit the pages listed in the menu to the right.

Important Documentation

• MA Medical Necessity Criteria
• Provider Handbook
• UniCare Provider Tip Sheet
• Provider Support Tools Video

Claims Resources

Although paper claims are accepted, physicians, other health care professionals, and facilities are strongly encouraged to submit claims electronically. Effective 7/1/2018, submit claims directly to UniCare State Indemnity Plan.

For electronic claims submitted via clearinghouse or web-based transactions:

• UniCare’s electronic Payor ID is 80314
• Visit www.unicarestateplan.com/provElecClmFiling.html

Paper Claims Mailing Address:
UniCare State Indemnity Plan PO Box 9016 Andover, MA 01810-0916

Contact Information

Customer Service:	Credentialing and contracting 844-265-7592 Monday-Friday, 8 a.m.-6 p.m. ET
Provider Relations:	Credentialing and contracting 844-265-7592 Monday-Friday, 8 a.m.-5 p.m. ET provider.relations@beaconhealthoptions.com
UniCare e-Solutions:	Claims questions 800-470-9630 Monday-Friday, 11 a.m.-7:30 p.m. ET e-solutions.support@unicare.com
EDI Helpdesk:	ProviderConnect technical questions 888-247-9311 Monday-Friday, 8 a.m.-6 p.m. ET